Change is coming to the rewards program in 2019!
We have some new information about how we are planning to run our in-office rewards program starting in 2019!
We always want to make sure that the services and programs we are offering are relevant, useful, and ultimately fun! We think those are some of the main reasons people chose to come to Shoe Orthodontics! We want your time with us to be amazing.
Because of those goals, we’ve decided to phase out our Rewards Hub Programs.
Why Do This Now?
What our office has noticed over the past few years is that the participation and excitement in the Rewards Hub Program have come to a low point. Our goal is to be fun and exciting and it seems the consensus is that keeping track of rewards cards and points has lost its appeal.
What we realized was that collecting points and then redeeming them felt like a job to many of our patients. Our goal is to reward great compliance, not make patients track points on an awkward awards system.
So What’s Next?
We’re giving away bigger quarterly prizes! That’s why we’re starting with a family 4 pack of Hershey Park season passes! Bingo cards? Wait, what!? We are doing Bingo cards for rewards! You can get your squares by doing things like brushing your teeth before your appointment, wearing your Shoe Orthodontics swag to your appointment and being on time. Once you get Bingo (see cards for details), turn your card into any team member to be entered into our quarterly drawing for prizes!
What Do I Need To Know?
If you’re a new patient, we will start phasing out Patient Reward Hub starting January 7, 2019. If you still have points you want to redeem, you’ll still have the opportunity to cash out the points you have accumulated up until March 21, 2019 or donate your points to our Charity of the Month, Penn State Thon!
If you have any questions at all, please contact us at our office and we’d be more than happy to answer any questions you may have!